Everyone must stay at home to help stop the spread of coronavirus.

You should only leave the house for 1 of 4 reasons:

  • shopping for basic necessities, for example food and medicine, which must be as infrequent as possible
  • one form of exercise a day, for example a run, walk, or cycle – alone or with members of your household
  • any medical need, or to provide care or to help a vulnerable person
  • travelling to and from work, but only where this absolutely cannot be done from home

What to do if you need medical help

If you need medical help for any reason, do not go to places like a GP surgery, pharmacy or hospital.

If you have symptoms of coronavirus (a high temperature or a new, continuous cough), use the 111 coronavirus service.

If you need help or advice not related to coronavirus:

  • for health information and advice, use the NHS website or your GP surgery website
  • for urgent medical help, use the NHS 111 online service – only call 111 if you're unable to get help online
  • for life-threatening emergencies, call 999 for an ambulance

Read more advice about getting medical help at home.

Antibody testing is being rolled out in Suffolk and North East Essex in a safe and phased way. It has begun within our hospitals.  We will keep you updated as to when this test is available to wider staff and patient groups.  Meanwhile, please may we request that you do not ask your GP about availability.  Please also note that as this is a new disease we don’t yet know if having antibodies means you are immune. 

Useful Telephone Numbers

Ipswich Hospital01473 712233
Addenbrookes Hospital01223 245151
Papworth Hospital01480 830541
Suffolk National Hospital at Foxhall01473 279100
St Elizabeth's Hospice, Ipswich01473 727776
St Clements01473 329000
Emergency Dentist0800 389 6819
Suffolk Police101
Social Services0808 800 4005
Suffolk Carers01473 835477
Suffolk Carers (Mental Health)01473 835420
Sexual Health0300 1233650
Family Planning - Orwell Clinic0300 123 3650
Turning Point Suffolk Recovery Network(not a helpline) 020 7481 7600
FRANK (Advice for drug users and families)0300 123 6600
CRUSE (Bereavement)0808 808 1677
Samaritans116 123
RELATE Counselling (Relationships)01473 254118
(Children & Young People with problems)
0800 1111
Disability Helpline0808 800 3333
Shelterline (Housing Problems)0808 8004444
Citizens Advice Bureau0300 330 1151
Age UK0800 169 2081
The John Russell Gallery01473 212051
Jonathan Clarke (Sculptor)01473 212051

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website