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Stay at home to stop coronavirus spreading

ALL PATIENTS AGED OVER 11 YEARS OLD MUST WEAR A FACE COVERING THAT ADEQUATELY COVERS THE NOSE AND MOUTH WHEN ATTENDING THE HEALTH CENTRE  

Everyone must stay at home to help stop the spread of coronavirus.

You should only leave the house for 1 of 4 reasons:

  • shopping for basic necessities, for example food and medicine, which must be as infrequent as possible
  • one form of exercise a day, for example a run, walk, or cycle – alone or with members of your household
  • any medical need, or to provide care or to help a vulnerable person
  • travelling to and from work, but only where this absolutely cannot be done from home

What to do if you need medical help

If you need medical help for any reason, do not go to places like a GP surgery, pharmacy or hospital.

If you have symptoms of coronavirus (a high temperature or a new, continuous cough), use the 111 coronavirus service.

If you need help or advice not related to coronavirus:

  • for health information and advice, use the NHS website or your GP surgery website
  • for urgent medical help, use the NHS 111 online service – only call 111 if you're unable to get help online
  • for life-threatening emergencies, call 999 for an ambulance

Read more advice about getting medical help at home.

Antibody testing is being rolled out in Suffolk and North East Essex in a safe and phased way. It has begun within our hospitals.  We will keep you updated as to when this test is available to wider staff and patient groups.  Meanwhile, please may we request that you do not ask your GP about availability.  Please also note that as this is a new disease we don’t yet know if having antibodies means you are immune. 

Do It Online

 Sign up to SystmOne Online: Click here

GP online services allow you to access a range of services via your computer, mobile or tablet. Once you have signed up, you will be able to:

  • book or cancel appointments online
  • renew or order repeat prescriptions online
  • view parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results

You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices

How to sign-up

For more information, please contact reception or next time you visit the surgery, bring with you a piece of photo ID (passport, driving licence) and something with your address on like a bank statement but not a gas or electric bill. If you don’t have these, please talk to us and we will help you sign-up

Ordering Prescriptions Online

If requesting a repeat prescription and you need to send a note/request medication not shown on screen- Please put in your requested medication then click 'Request medication' 

Then on the next section add in your notes.

If you fill in 'Custom Requests' this will cancel out the other medication you have requested 

Prescribing has changed: prescriptions take 72 hours to process. 

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website