IMPORTANT PATIENT INFORMATION!
Problems with an NHS supplier, Roche, has led to a temporary shortage in some of the chemicals we use to process blood test results. This is a national problem and Roche is working hard to resolve this.
We are doing everything we can to reduce the impact on our patients, but unfortunately, this is making it difficult to complete some blood tests at East Suffolk and North Essex NHS Foundation Trust (ESNEFT).
Temporarily, we are continuing to prioritise clinically urgent tests, but this this means that if you are having a regular blood test it may be delayed. We are very sorry about this.
We have the following advice for our patients:
- If you have been told your blood test is urgent, please attend your booked appointment without delay
- If you have been told your blood test is not urgent, please try and re-book in around two weeks’ time.
- If you are not sure whether your test is urgent or not, please get in touch with the GP or consultant who asked you to have the test
We appreciate this is frustrating for patients and we’re grateful for everyone’s patience while we work hard to resolve this issue. We will keep everyone updated.
We understand this may cause some concern and worry – if any patients would like to talk us, we would encourage them to get in directly with the practice.
65s and over and the flu vaccine
You're eligible for the flu vaccine this year (2020 to 2021) if you're aged 65 and over on 31 March 2021 (that is, you were born on or before 31 March 1956).
So if you're currently 64 but will be 65 on 31 March 2021, you do qualify.
Flu vaccine for children
We can only vaccinate the following eligible children:
- children over the age of 6 months with a long-term health condition
- children aged 2 and 3 years on 31 August 2020 (that is, born between 1 September 2016 and 31 August 2018)
Please contact the surgery to arrange an appointment.
For more information: Click here
The above information is from www.nhs.uk
FOR PARENTS A SPECIAL COVID MESSAGE
When your child is ill or injured it is very difficult to decide if/when to call your child’s GP, NHS 111 or go to the Accident & Emergency Department particularly when everyone is being asked to stay at home. Select the link below for some guidance:
School flow chart for suspected Covid-19
Covid-19 absence: A quick guide for parents/carers
Medical Equipment Every Home Should Have
In order of importance:
- Blood pressure monitor (upper arm only)
- Pulse oximeter
Available from high st chemists and on-line
Other than the essential thermometer, there are two pieces of medical equipment that we recommend for the home: a Blood Pressure Monitor and Pulse Oximeter. These three machines together will give the vital information needed to help your doctor advice you should you become ill.
My Care Record enables health and care professionals to access information about you to improve your care.
Providing you with:
• Better co-ordinated and seamless care
• Quicker diagnosis and treatment
• Less paperwork and less repetition
• Fewer unnecessary clinical tests
• More accurate prescriptions
• More time to spend on clinical care
Our organisation is part of the My Care Record approach which is supporting the work of health and care organisations across the East of England as they respond to the coronavirus (COVID-19) pandemic. For example, we are working to make sure doctors, nurses and co-ordination staff at places you may receive advice or treatment can see important information from your patient record. This could include NHS treatment centres such as the London NHS Nightingale Hospital. This will make it easier and faster for them to deliver effective care.
For more information, including the Privacy Notice, please visit the My Care Record website
Did you know you can self-refer to a number of services without seeing your GP?
These include, physiotherapy, podiatry, quitting smoking, getting active, losing weight, sexual health, contraceptives, anxiety/stress/low mood. Visit our self-referral page to find out more: Self-referrals
Due to new Data Protection regulations patients will be asked for 3 identifiers when collecting prescriptions which may include photo ID.
Alternatively your prescription can be sent electronically to your pharmacy. Please speak to reception for more information.
At the end of May 2019, Orchard Medical Practice will be taking over the management of Dr Solway and Mallick Practice.
This means that both practices will use the same reception desk located the front entrance of the building and staff from both practices will be able to book appointments and access information related to patients registered with both practices.
Whilst things might look a little different at reception, this will not change your ability to book appointments and see your doctor in the usual way.
Staff from both practices are trained in maintaining confidentiality and will work together to ensure that your health record remains secure and will still only be accessed by or shared with staff that need it for your care.
To view our practice leaflet please click here: Practice leaflet
Get Well, Keep Well
Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.
(Site updated 15/10/2020)