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Orchard Street Health CentreIpswichSuffolk, IP4 2PZTel: 01473 213261
Everyone must stay at home to help stop the spread of coronavirus.
You should only leave the house for 1 of 4 reasons:
If you need medical help for any reason, do not go to places like a GP surgery, pharmacy or hospital.
If you have symptoms of coronavirus (a high temperature or a new, continuous cough), use the 111 coronavirus service.
If you need help or advice not related to coronavirus:
Read more advice about getting medical help at home.
Antibody testing is being rolled out in Suffolk and North East Essex in a safe and phased way. It has begun within our hospitals. We will keep you updated as to when this test is available to wider staff and patient groups. Meanwhile, please may we request that you do not ask your GP about availability. Please also note that as this is a new disease we don’t yet know if having antibodies means you are immune.
Our Nurses are specially qualified to help you to understand your asthma, to give you advice on the use of your inhalers and how to vary the doses in different circumstances. They can monitor your health and refer you back to the doctor if necessary. If you need to use asthma medication you should be seen in this Clinic every year.
If you have been found to have high blood pressure this will probably be treated by a combination of lifestyle advice - weight control and exercise - and, if necessary, tablets.
Once your blood pressure is under control you will need to attend this Clinic for regular monitoring. At the Clinic we will check your:
High blood pressure, narrowing and hardening of the arteries, angina, heart attacks, strokes are very much inter-related. Our Practice Nurses are specially trained to carry out many of the tests and investigations as well as the routine care of people with these sorts of conditions.
When assessing the risk of coronary artery disease for an individual we look at five important factors:
We provide a full Child Health Surveillance service in co-operation with our Health Visitors. Appointments will be sent for all children under five registered with the Practice to be seen at 6-8 weeks and 4 years for development checks. Please make an appointment with your Doctor when your child is four years old for this pre-school check.
It is recommended that all children should be immunised against pneumococcal infection, diphtheria, whooping cough, polio, tetanus, haemophilus influenzae (Hib), measles, mumps and rubella and meningitis C. Appointments are sent automatically by the Local Health Trust. Please contact Reception if you think your child is overdue.
For more information on children's immunisations visit the NHS Immunisation website.
Immunisation Clinic: Friday morning by appointment.
At this Clinic, you can ask for advice about contraception and the 'morning after' pill. Routine checks and prescriptions for the oral contraceptive pill and the contraceptive injection are given. Coils are inserted by our family planning specialist nurse.
All of the Doctors are fully qualified to offer family planning advice.
Some of our Nurses have received special training to help them support and monitor people with depression. Drugs have an important role to play in depression when used in the right circumstances for an adequate length of time.
However, we also strongly encourage a non-drug approach to managing this most common of problems. The Nurses can advise you on how to access appropriate help and can also refer to counselling. We recommend a self-help book called 'Overcoming Depression' by Paul Gilbert (Robinson, London).
In order to keep well and healthy every person with diabetes needs good and regular healthcare. The control of your diabetes and the early detection and treatment of any possible problems is very important.
This Clinic is for everyone with diabetes, whether on tablets, insulin injections or dietary management alone. It aims to give people living with diabetes the information needed to manage their diabetes, from diagnosis to living with it on an every day basis.
Our Practice Nurses run the Clinic. Routine blood testing, checks on general health, foot care and circulation are made. Referral can be made for dietary advice and annual eye screening with local specially qualified opticians.
Diabetic sick day rules: Click here
Almost half a million people in the UK suffer from venous leg ulcers. In the Leg Ulcer Clinic district nurses will carry out Doppler ultrasound tests to see what type of ulcer you have so that you can receive the most appropriate treatment. Research has shown that the compression bandaging carried out by the Nurses in the Clinic is the single most important treatment for venous leg ulcers.
Symptoms of the menopause and what to do about them are common problems. One of our Nurses will be glad to talk to you and advise. Patients using HRT (hormone replacement therapy) should have a check with the Nurse about once a year. All patients should make an appointment with the Nurse to reassess the risks and benefits of HRT at least every five years.
Please contact ‘icash Suffolk’ for information on services available in the area.
T: 0300 123 3650
If you smoke our specially trained Nurse can help you find the best way for you to kick the habit. She can advise on how you can work through your own stop-smoking programme as well as how nicotine replacement therapy can be used appropriately to assist you.
If you would like help losing weight our Practice Nurses can provide support and advice. They can also help you to see a dietician.
Have your MOT every 5 years!
Men have higher fatality rates than women for all 15 leading causes of death and die on average 6 years younger. Concerned that you're overdoing it? Then find out what impact this might be having on your health. Even if you don't overdo it be informed on the health effects of smoking, alcohol and your diet.
At the Clinic the Nurse will discuss your general health, your occupation, your family history and your smoking, drinking and exercise habits. She will measure your height, weight and blood pressure and check your urine (please bring a sample with you). You will also be given information on how to examine yourself to pick up early warnings of possible health problems.
If the Nurse should pick up any medical problems she will send you to see your Doctor. You should have a well man check every five years.
At this Clinic the Practice Nurse is available to discuss any concerns you may have about your general health, your occupation, your family history, or your smoking, drinking and exercise habits.
She will measure your height, weight and blood pressure and check your urine (please bring a sample with you). If the Nurse should pick up any medical problems she will send you to see your Doctor.
Most women in the Practice between the ages of 25 and 64 should have a cervical smear carried out every three to five years. This is to detect any early changes in the cells of the cervix, which could lead to cancer and prevent this happening. A reminder will be sent to you automatically. If you think you are overdue for a smear please ask for an appointment.
For more information visit www.cancerscreening.nhs.uk/cervical
the Nurse will also teach you how to carry out self-examination of your breasts to help you pick up any early changes. They will do routine checks on blood pressure, urine and blood if this seems appropriate. The Clinic is worthwhile - so do please use it!
To self refer to the maternity services please click here
You will need to fill out your details and email these to the bookings team. If you are unable to do this please contact the surgery who will be happy to help.
All partners offer Maternity Services supported by the Practice Midwives who work with the Doctors in providing antenatal and postnatal care. The Midwives will make antenatal and postnatal home visits and arrange antenatal classes.
As General Practitioners of Medicine we are very happy to provide antenatal and postnatal care for our patients. However, as we are not GP Obstetricians we are not able to undertake home deliveries.
Community Midwives Contact Number- Call 01473 702666, Monday – Friday, 9am – 5pm.
If you need to speak to a community midwife, please use contact the above number.
For urgent or emergency enquires out-of-hours or at the weekend, please telephone Deben Delivery Suite on 01473 703040, or Brook Birth Centre on 01473 703020.
We work closely with the specialist MacMillan Nurses and St Elizabeth Hospice who work with patients with advanced illnesses, including cancer, motor-neurone disease and other life-threatening illnesses to ensure that they experience a good quality of life. Together we strive to enable patients wherever possible to be free of pain and other symptoms including emotional distress.
There is no charge to patients as the Hospice is funded by donation.
Invitations to Breast Screening are sent out automatically by the Health Authority every three years to women aged between 50 and 70. Women under 50 are not offered routine screening because it is more difficult to detect in the younger woman and also because the incidence of breast cancer in this age group is lower.
Over 50, breast cancer is more common and interpretation of the x-ray more reliable. Women can ask their GP to refer them to a hospital breast clinic if they are concerned about a specific breast problem or otherwise worried about the risk of breast cancer. This is not part of the NHS Breast Screening Programme.
There has been some instances women were not being invited for their final breast screen between their 68th and 71st birthday. Women on a GP register in England, now aged 70 & 79 years, will receive a letter. Those aged up to 72 will be sent a catch up screening invitation. Women aged 72 and above will be offered the opportunity for a screen. Routine breast screening will be unaffected and most women in these age groups will still have received their final screen. The Helpline telephone number is 0800 169 2692 if you need any advice.
Please visit them on: https://onelifesuffolk.co.uk/ for more information.
Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.
This aims to give young people aged 14-16 the lowdown on health in a fun and interesting way. It is not designed to tell you how to live your life but will give you accurate and up-to-date information about health so that you can make your own choices. The Nurse will not do an internal examination.
Parents are great and in their early teens most young people use them as their main source of information about health and illness but there will be times when you want to go and see your Doctor or Nurse without your parents or anyone else knowing about it - especially if:
Doctors are very good about keeping things confidential. But if you are worried you can always ask them about their attitude towards young people and confidentiality before you talk to them in details about your concerns and needs.
You can always go and see your Doctor on your own, even if you are under 16. We send appointments with one of our Nurses to all teenagers giving them the opportunity to chat about health issues - anything from spots to sex and contraception. Please contact Receptions if you would like an appointment.
Our trained nursing staff are available to give advice to anyone (our patients only) planning to travel abroad. The clinics are a way for you to learn about potential health risks overseas.
Please contact reception for an appointment at the Travel Clinic at least 2 months before your holiday if you need immunisation. Adequate time is needed for immunisations to become effective.
if you require Malaria tablets there will be a £12 fee (per person) to issue. Please be aware not all vaccinations are covered on the NHS and may require payment.
Please fill out a travel form and bring to the surgery before booking your appointment, these can be found below:
Travel Form (for Orchard Medical Practice patients only)
Travelling in Europe
If you are travelling to Europe the EU has published useful information for travellers on the European website.
This practice is no longer registered to administer Yellow Fever vaccinations - you will be able to access these through dedicated travel clinics
Did you know you can self-refer to the following services?
You do not need to see your GP
www.ahpsuffolk.co.uk/referral or Telephone: 0333 0433 966
Allied- Providing physiotherapy services for patients in East Anglia
If you self-refer you will be asked a series of questions to tell them about your problem. This information will then be triaged by their senior physiotherapists and you will be contacted via email within 3 working days with further information or an appointment.
New patients should expect to be seen within 18 weeks of the referral being received.
NHS Podiatry is provided on the basis of clinical need and referrals and treatments are prioritised accordingly.
You will be discharged with advice if you do not fulfil the acceptance criteria.
We do not accept referrals for patients under 5 years old.
A basic nail-cutting service is not provided.
www.wellbeingnands.co.uk or Telephone: 0300 123 1503
They offer help and support to improve wellbeing and manage stress, low mood and anxiety. They aim to reduce the onset of mental ill health, prevent deterioration and promote recovery by offering a range of flexible services tailored to meet your specific needs.
Wellbeing For Under 25 Year Olds
The Emotional Wellebing Hub is a free service for anyone under 35 years of age to get support if they are worried about their emotional health.
Monday- Friday 8am-7:30pm
For more information on the Enotional Wellbeing Hub or to make an online referral: www.thesource.me.uk/health/emotional-health-wellbeing-hub
Telephone 0345 600 2090
Parents, carers and professionals are also able to make an online referral at:
One Life Suffolk
www.onelifesuffolk.co.uk or Telephone: 01473 718193
Offers help to get active, lose weight, quit smoking and NHS health checks.
www.icash.nhs.uk/where-to-go/orwell-clinic or Telephone: 0300 123 3650
Address: Orwell Clinic, Lindbergh Road, Ipswich, IP3 9FA (For Sat Navs please enter IP3 9QX)
Offers- Chlamydia testing, Condoms, Contraception, Emergency contraception, HIV care, HIV testing, STI testing, Support and advice
Order self test kit here
Express Test is simple, free and easy to use
Symptoms of an STI may include:
• New discharge • Pain when you pee • Testicular pain • Pain during sex • Abnormal bleeding • New lower abdominal pain (in women)
Alternatively you can:
Helping patients access support for everything cancer throws their email@example.com
Get in touch:Monday to Friday 9:00am5:00pmIpswich Hospital: 01473 702125Colchester Hospital: 01206 487288
Some services provided are not covered under our contract with the NHS and therefore attract charges. Examples include the following:
The fees charged are based on the British Medical Association (BMA) suggested scales and our reception staff will be happy to advise you about them along with appointment availability.
We try to offer you the best service we can at all times. There may be occasions when you feel this has not happened. If this should be the case or if you wish to make any comment on our service please contact the Practice Manager in writing.
Download our Complaints' Procedure HERE
Hay fever is usually worse between late March and September, especially when it's warm, humid and windy. This is when the pollen count is at its highest.
Symptoms of hay fever include:
If you have asthma, you might also:
Hay fever will last for weeks or months, unlike a cold, which usually goes away after 1 to 2 weeks.
There's currently no cure for hay fever and you can't prevent it. But you can do things to ease your symptoms when the pollen count is high.
Speak to your pharmacist if you have hay fever. They can give advice and suggest the best treatments, like antihistamine drops, tablets or nasal sprays to help with:
Information from: https://www.nhs.uk/conditions/hay-fever/
Check the pollen forecast HERE
More information can be found on the Ipswich and Suffolk CCG website: HERE
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