Everyone must stay at home to help stop the spread of coronavirus.

You should only leave the house for 1 of 4 reasons:

  • shopping for basic necessities, for example food and medicine, which must be as infrequent as possible
  • one form of exercise a day, for example a run, walk, or cycle – alone or with members of your household
  • any medical need, or to provide care or to help a vulnerable person
  • travelling to and from work, but only where this absolutely cannot be done from home

What to do if you need medical help

If you need medical help for any reason, do not go to places like a GP surgery, pharmacy or hospital.

If you have symptoms of coronavirus (a high temperature or a new, continuous cough), use the 111 coronavirus service.

If you need help or advice not related to coronavirus:

  • for health information and advice, use the NHS website or your GP surgery website
  • for urgent medical help, use the NHS 111 online service – only call 111 if you're unable to get help online
  • for life-threatening emergencies, call 999 for an ambulance

Read more advice about getting medical help at home.

Antibody testing is being rolled out in Suffolk and North East Essex in a safe and phased way. It has begun within our hospitals.  We will keep you updated as to when this test is available to wider staff and patient groups.  Meanwhile, please may we request that you do not ask your GP about availability.  Please also note that as this is a new disease we don’t yet know if having antibodies means you are immune. 

Teenage Clinic

This aims to give young people aged 14-16 the lowdown on health in a fun and interesting way.  It is not designed to tell you how to live your life but will give you accurate and up-to-date information about health so that you can make your own choices.  The Nurse will not do an internal examination.

Parents are great and in their early teens most young people use them as their main source of information about health and illness but there will be times when you want to go and see your Doctor or Nurse without your parents or anyone else knowing about it - especially if:

  • You want information about contraception
  • You're worried that you might be pregnant
  • You're feeling depressed
  • You're worried about a friend being abused
  • Or you might just feel embarrassed about talking about something personal in front of your parents! 

Doctors are very good about keeping things confidential.  But if you are worried you can always ask them about their attitude towards young people and confidentiality before you talk to them in details about your concerns and needs.

When Can I go and see the Doctor or Nurse on my own?

You can always go and see your Doctor on your own, even if you are under 16.  We send appointments with one of our Nurses to all teenagers giving them the opportunity to chat about health issues - anything from spots to sex and contraception.  Please contact Receptions if you would like an appointment.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website